Privacy Policy
Bellasoro Jewelry Design does not share information about its customers with outside companies. All information obtained from our customers will remain confidential. Any and all information obtained from both customers and perspective customers will be retained by Bellasoro for its own internal use only. If at anytime, you would like to cease receiving communications as of any form from Bellasoro, simply contact us via e-mail, and your information will be removed from our database.
Return Policy
Item(s) MUST be returned to Bellasoro Jewelry Design undamaged within 48 hours of receipt of the item, in its original unused condition. Mail your receipt and item back in the original packaging in a padded envelope. Shipping and handling fees are non-refundable. Unfortunately custom orders cannot be returned or exchanged.
If damage occurred during shipping, save the package and notify your post office immediately. They will have to make a damage report and need the package in order to do this. They require you to notify them immediately.
Items exhibiting wear or damage will not be accepted. For acceptable returns, expect a refund of the purchase price only. Please be certain to e-mail bellasoro@comcast.net prior to returning any merchandise. We want to be aware your piece is being returned so that, upon receipt of the merchandise and acceptance of the return, we may promptly provide your refund.
Miscellaneous
Costs for resizing a bracelet are $10.00 for one strand, $15.00 for two strand, $20.00 for three strand, and $25.00 for four strand—plus shipping and handling charges of $8.50.
Repairs
To have a piece repaired there will be a labor and material charge. The cost will be determined by the item being repaired. Please mail your item bubble wrapped in a padded envelope.
Contact Christine at bellasoro@comcast.net for the shipping address.
Warranty
The designs are constructed to endure time. Occassionally, things happen. It is my desire to make your experience with Bellasoro highly satisfying. There is a 30 day warranty for all pieces. This covers any flaws, defects or damage. If your piece broke during normal use, you may return it for repairs (return shipping not reimbursed). Additional charges may apply if components are damaged from misuse. If you wish to return your order within the warranty period, please contact us at bellasoro@comcast.net or at 617-921-3081.
Please send all returns, via insured United States Postal Service, United Parcel Service, or Federal Express mail. The item should be packaged in a padded box so that the piece may not be further damaged during shipping.
Copyright
All materials contained on this website, including jewelry designs, artwork, photography, and text are copyrights and intellectual property of Bellasoro Jewelry Design. These materials may not be reproduced, published or displayed without written permission from Bellasoro Jewelry Design. |
